Collision Center Reviews
Enjoyable workplace. Lot's of finding out chances. Seems like you remain in college the entire time but getting paid to practice and implement exactly what you are being taught. A lot of chances for improvement. Competitive pay and advantages. Blesses you with a lot of gratification.
Had to repair my front and rear bumper through my insurance and discovered out that they specialized and trained by lots of German car makers. If you have an Audi, this is the place to go for crash repair work. Paula was the person helping me for the whole procedure. She was prompt in responding to questions and always selected up the phone. They did a terrific task dealing with the insurance and made the entire procedure extremely smooth and easy. She likewise detailed my cars and truck which was over and beyond. I needed to come back months later for some warranty work due to loose plastic cutting and Paula looked after it quickly. Without a doubt, the best place for body repair work particularly if you have Audi. Volkswagen also uses them prior to sending their cars and trucks to dealers after they show up from the factory.
Roswell Collision Center
After 10 years as an auto body and service center in Arlington, TX, our company believe we have actually earned a fair bit of appreciation from our consumers. We're sure that you'll desire to leave a favorable review after we have ended up working on your automobile's interior, exterior, or engine. Why don't you contact us right now for a cost quote or to talk about body work, paint jobs, engine work, as well as traditional vehicle restoration?
My Porsche was in a mishap, however thankfully Katelyn and Robert at Sterling Collision were there to assist make sure it was repaired and returned as if it was new. Katelyn and Robert are very proficient at what they do, and they take pride in their tasks. They communicated extremely well throughout the whole procedure of the repair, even if it was bad news. I would extremely suggest Sterling Collision for the work that they did, and for the expert individuals they employ.
Went here as one of AAA suggestions. Could not more than happy with the completed work. Took a little longer than I expected but that was because of their high standards. Tiffany was excellent with interacting updates. Very pleased.
Recently finished the second see for my Audi RS5 in a little over a year. After the first, really comprehensive particles damage, I was going to trade the automobile but the work carried out by Sterling was so good that I entirely U-turned and it is like brand-new and a "keeper". A recent small rear end fix left me without any stress over the pearl result Audi paint finish match or undoubtedly any process they required to do, after the first experience. This location would be expensive if by yourself cent however as you can go where you pick for insurance moneyed repairs, do not go anywhere else with your Audi, Bentley, BMW, Lambo, Porsche. Props not only for Robert and Katelyn at the consumer facing end, however also for the folks doing the great work on the automobiles behind the scenes.
We have had nothing however exceptional serivce from Roswell Collision. They constantly go above and beyond exactly what we have brought our automobile in for. We are repeat customers and would not think about going anywhere else.
Unacceptable and unrecommended body store. Despite the acceptable body work, there are too lots of negative aspects that leave me unable to advise Sterling Collision to fellow Yelpers-- unacceptable turn-around time, over-inflated costs, and absence of client service: 1) ** Long Turn-around time ** I dealt with Jeremy. It took 8 weeks for Sterling to repair my automobile. Other stores quoted me a 2 week turn-around time to do the very same work. Against my much better judgement I opted for Sterling who initially estimated me 4 weeks. I assumed the extra 2 weeks' time at Sterling versus other shops would guarantee a much better job. I was incorrect. Four weeks soon developed into 6 weeks ... 7 weeks ... then 8 weeks. After the five week mark I started to ask about about the status of the vehicle-- I was offered the same excuse on 3 different events: "the cars and truck is being buffed out." Seriously? For 3 weeks? Exactly what this extensive period amounts to in dollars: 8 weeks of a car leasing (tiniest economy car) runs an additional $1800 plus fees and taxes. I can comprehend renting an automobile for two weeks-- but 2 months is undesirable. Their process: As quickly as you drop off your cars and truck, they tear down your automobile so you cannot change your mind. Then they let it being in the purchase 7 days while they "process documents." A week later on they buy the parts which takes 3 days to arrive. They continue to work on your cars and truck ... as their staff also works on other automobiles. , if your automobile is not a Maserati or Ferrari it is not a top priority.. This process translates into months of waiting and waiting with cars and truck rental expenses accumulating on top of their already inflated repair work expenses. 2) ** Over-inflated Prices ** Other shops estimated one third of exactly what Sterling charges. In reality, when Sterling saw my independent appraisal expenses, they padded another $4400 on top of the written appraisal without considerable reason. To be reasonable, the independent appraiser did alert me that Sterling is well known in the industry for over inflating the repair work expenses, yet I figured I 'd pay a little bit more money for better results. Was their body work great? Sure. I cannot grumble. Was it worth the extra time, vehicle rental, and body work expenses? No. There are lots of other body stores who do equally good work. 3) ** Lack of Customer Service ** Dropping off ones vehicle is a cinch. The check in procedure goes unhitched. It's getting your automobile back where the issues begin. Once I dropped off my vehicle I never ever heard back from the service representative. After 4 weeks I was the one who needed to call to learn how the repairs were going. I was told it 'd be prepared the next week. The next week came and I was the one to call once again. No proactive effort on Sterling's end to supply updates as other body stores do. I was told again that they needed a few more days. This went on again the next week. I called yet once again. There is an absence of interaction in between the customer and the shop. I found this as equally aggravating as the prolonged repair work time and overinflated repair work expenses. Bottom line: This location is most likely a captivating place for Maserati and Ferrari owners. But for BMW, Mercedes and Audi owners Sterling is a nightmare. Be forewarned.
Sterling Collision Center facility and the staff who run this location are leading notch! Individuals are friendly, detail oriented, courteous, outstanding communicators, well-informed, and to top everything off the store does high quality, comprehensive work deserving of my beastly M3. Reception gals have actually been well trained at not simply welcoming however likewise the best ways to make folks going through usually a discouraging and stressful life occasion feel safe and in your home. Mike and Tiffany are down to earth great folks who own their craft when they take repair work price quotes, keep you in the loop on exactly what's happening with the lorry, and provide exactly what they state they will do. The store itself is remarkable - large, clean, professional. They provide a quick tour which I highly recommend taking to understand just how various this store is than other in the location. Whereas I hope I never ever require their services once again, must another accident happen with my automobile, I know exactly where I am bringing it for repair!
It has been the third time I have been helped by STERLING COLLISION CENTER, LLC. I am a repeat customer because my experiences have actually been all excellent. From the reception of the automobile, conveying the details of the work, keeping me updated of the progress, and delivering the cars and truck as it was set up. The quality is so excellent, that you might NOT think exactly what has been repaired. I dealt with Tiffany Carroll, besides that she is personable, she is really educated of the effect an automobile damage might have. I strongly recommend STERLING COLLISION CENTER, LLC, Tiffany Carroll and her whole group to fix any damage an automobile might have.
Accident Center Reviews
Our beloved car was struck. After getting a referral from the dealership about Sterling, we took it there that very same day. 2 months in we finally get the vehicle back, understandable considering the arrival time of the parts and the volume of other cars and trucks to be dealt with. The quality of the work was exceptional. We saw a "small" error: the door that was replaced was a different trim from the initial one. After bringing this up with Paula, she made the effort to make sure the automobile would be fitted with the appropriate door with a much shorter turn around time. They even fixed a number of scratches on the hood, totally free of charge as courtesy. And now the vehicle is back in its pristine condition. Thank you Paula for meeting our requirements as rapidly as possible.
Accident Center Honda
Just picked up my better half's Audi. Lastly able to satisfy with Katlyn. She had actually been a significant assistance these past 3 months. She was very handy and had the ability to shift through the insurance problem. Client service was exceptional. The car looks and flights like a brand-new vehicle. Everyone in the lobby was considerate and extremely valuable. Richard finished the documentation and described all the work that was done.
I recently went to Sterling and dealt with Paula to repair damage on my A4. First of all, I had actually formerly gone to ICC Collision Centers at the recommendation of South Coast Audi, and it was a catastrophe to say the least. ICC was slow when I got my automobile back, I had to have them retouch some excess paint remaining, such a novice mistake and absence of attention to detail; they likewise disregarded other standard directions. The Geico inspector Kareena at this location was not really valuable or responsive. In the end, I paid more than my deductible due to political BS, incompetence, unwillingness to deal with each other, and poor customer care (Geico's end); I was likewise stuck in a rental beyond what Geico would cover due to that. This time, I went to Sterling at the suggestion of Audi in Mission Viejo. Night and day to say the least. Paula was excellent to handle and the Geico adjuster she worked with was really prompt and offered no difficulty when approving supplements. The quality of work at Sterling was excellent and I got a number of status updates a week. I will without a doubt return to Sterling if I require any future repairs.
Exactly what this comprehensive time duration amounts to in dollars: 8 weeks of a vehicle leasing (smallest economy cars and truck) runs an extra $1800 plus charges and taxes. Their procedure: As soon as you drop off your cars and truck, they tear down your vehicle so you cannot change your mind. They continue to work on your car ... as their personnel likewise works on other vehicles. 2 months in we finally get the cars and truck back, understandable thinking about the read more arrival time of the parts and the volume of other automobiles to be worked on. The vehicle looks and flights like a new cars and truck.